Some patients who have been harmed during medical procedures are opting not to sue, but to talk with the medical team responsible for the harm. Health care professionals are being trained to apologize when things go wrong. Who benefits from a doctor’s mea culpa?

Listen to the full show:

Plus, in our web specials:Sit in on "disclosure training"for doctors, learn more about MITTS,and the three questions you should ask your doctorto help her avoid mistakes…